Frequently Asked Questions

Compliance Trainings

Course Title Estimated Minimum
Completion Time
Frequency When Can I Retake the Course? Contact Information
CSU Sexual Misconduct Prevention Program (Title IX) Opens in new window 30 minutes Every year 30 days prior to due date Sarah Bauer
Data Security & FERPA Opens in new window
(Newly combined Data Security + FERPA)
30 minutes Every year 75 days prior to due date Tony Modiri
CSU Discrimination Harassment and Sexual Misconduct for Non-Supervisors Opens in new window 30 minutes Every year 30 days prior to due date Blair Miles
Campus Health and Safety Requirements - Online Opens in new window 40 minutes Every 5 years 60 days prior to due date Frank Chavoya
Defensive Driver Training- Online Opens in new window 45 minutes Every 4 years 30 days prior to due date Frank Chavoya
CSU Discrimination and Harassment Prevention Program for Supervisors Opens in new window 2 hours Every 2 years 6 months prior to due date Michelle Tapper
Avoiding Conflicts of Interest Opens in new window 30 minutes Every 2 years 30 days prior to due date Jaime Yarnell
Understanding the Clery Act Opens in new window 30 minutes Every year  30 days prior to due date Hallie Hunt
Protecting Payment Card Information (PCI DSS) Opens in new window 20 minutes Every year  90 days prior to due date Rachel Lasser

System Requirements

To Disable Pop-up Blockers and Toolbars, click on the following link:

System Requirements Windows 7 PDF File Opens in new window

System Requirements Windows 10+ PDF File Opens in new window


To Install Flash Player, click on the following link:

Installing Flash Player PDF File Opens in new window


To Update Flash on Google Chrome:

Enabling Flash on Google Chrome Window 7 PDF File Opens in new window

Enabling Flash on Google Chrome Window 10+ PDF File Opens in new window


When completing online training(s) on the Employee Training Center(ETC), we recommend the following internet browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari (available for MACs only)
  • Internet Explorer

How do I print a Certificate of Course Completion?

Please contact the Employee Training Center for support at employeetrainingcenter@fullerton.edu or 657-278-2064.

How do I check to see if I have overdue courses?

Please contact the Employee Training Center for support at employeetrainingcenter@fullerton.edu or 657-278-2064.

How do I navigate through the Employee Training Center (ETC)?

Please contact the Employee Training Center for support at employeetrainingcenter@fullerton.edu or 657-278-2064.

How do I log in to the Employee Training Center?

  • Log on to your campus portal at http://www.fullerton.edu/ Opens in new window
  • Under Apps (left hand panel) search and select Employee Training Center (ETC)
  • Click on the Click on the ETC Login link
  • You will be taken to the ETC dashboard.

How do I register for an Instructor Led Training (ILT) class?

Please contact the Employee Training Center for support at employeetrainingcenter@fullerton.edu or 657-278-2064.

How do I register for an online class?

Please contact the Employee Training Center for support at employeetrainingcenter@fullerton.edu or 657-278-2064.


NOTE:

  • It is recommended that you use Mozilla Firefox, Google Chrome, or Safari when taking online training.
  • It is recommended that you disable your pop-up blockers for the course to launch
    • Please see the System Requirements for detailed instructions

What do I do if I am not in the system?

Please contact the Employee Training Center for assistance: employeetrainingcenter@fullerton.edu or 657-278-2064.

What if I receive an error message when I try to register?

If you get an error message, please take a screenshot and email it to employeetrainingcenter@fullerton.edu.

How do I cancel a class in which I have registered?

Please contact the Employee Training Center for support at employeetrainingcenter@fullerton.edu or 657-278-2064.

What if my Employee Training Center data is incorrect?

  • For incorrect information such as email address, name, etc. please email hrms@fullerton.edu or 657-278-2425.

What do I do if I can’t enroll in a class?

To enroll in a class, you must be a CSUF Faculty or Staff employee in the system. Please call the Employee Training Center (ETC) at (657) 278-2064 or email us at employeetrainingcenter@fullerton.edu for further assistance.