Frequently Asked Questions

Compliance Trainings

Course Title Estimated Minimum
Completion Time                                        
Frequency When Can I Retake the Course?      Contact Information
EDU: Eliminate Campus Sexual Misconduct (CSU)Opens in new window 30 minutes Every year 30 days prior to due date Mary Becerra
Data Security & PrivacyOpens in new window 30 minutes Every year 75 days prior to due date Kerry Boyer
CSU: Preventing Discrimination and Harassment for Non-SupervisorsOpens in new window 30 minutes Every year 30 days prior to due date Blair Miles
Campus Health and Safety Requirements - OnlineOpens in new window 40 minutes Every 5 years 60 days prior to due date Frank Chavoya
Defensive Driver Training- OnlineOpens in new window 45 minutes Every 4 years 30 days prior to due date Pearl Boelter
EDU Supervisor: Anti-Harassment, Discrimination, RetaliationOpens in new window 2 hours Every 2 years 6 months prior to due date Michelle Tapper
CSU Conflicts of InterestOpens in new window 30 minutes Every 2 years 30 days prior to due date Leanne Chen
EDU: Clery Act BasicsOpens in new window 30 minutes Every year  30 days prior to due date Gwen Dack
Payment Card Industry Data Security Standards (PCI DSS)Opens in new window 20 minutes Every year  90 days prior to due date Lydia Rodriguez

Defensive Driver Training - Assignment

The Defensive Driver Training is assigned to all State Employees (Faculty, Staff, and Student Employees) in order to identify who does or does not drive on University Business. If you do not drive on University Business, you can designate that within the first couple of minutes of the training. Once you make that designation, you will then be able to skip to the end of the training.

Note:

  • If you need any technical assistance with this training, please contact the Employee Training Center (ETC).

System Requirements

To Disable Pop-up Blockers and Toolbars, click on the following link:

System RequirementsPDF File Opens in new window


To Install Flash Player, click on the following link:

Installing Flash PlayerPDF File Opens in new window


To test your browser, click on the following link: http://onlinesupport.skillsoft.com/browser-test.asp


When completing online training(s) on the Employee Training Center(ETC), we recommend the following internet browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari (available for MACs only)
  • Internet Explorer

How do I print a Certificate of Course Completion?

How do I navigate through the Web Accessibility page?

How do I check to see if I have overdue courses?

How do I navigate through the Employee Training Center (ETC)?

How do I log in to the Employee Training Center?

  • Click the ETC Login link in the Quick Links section
    OR
  • Log on to your campus portal at http://www.fullerton.edu/Opens in new window
  • Click on the Training tab (Old Portal) Employee Training Center Icon (New Portal)

How do I register for an Instructor Led Training (ILT) class?

How do I register for an online class?

How to register for an Online CoursePDF File Opens in new window


NOTE:

  • It is recommended that you use Mozilla Firefox, Google Chrome, or Safari when taking online training.
  • It is recommended that you disable your pop-up blockers for the course to launch
    • Please see the System Requirements for detailed instructions

What do I do if I am not in the system?

Please contact the Employee Training Center for assistance: employeetrainingcenter@fullerton.edu or 657-278-2064

What if I receive an error message when I try to register?

If you get an error message, please take a screenshot and email it to employeetrainingcenter@fullerton.edu.

How do I cancel a class in which I have registered?

What if my Employee Training Center data is incorrect?

Incorrect Course History

Incorrect Profile / Personal information

  • For incorrect information such as email address, name, etc. please email hrms@fullerton.edu

What do I do if I can’t enroll in a class?

To enroll in a class, you must be a CSUF Faculty or Staff employee in the system. Please call the Employee Training Center (ETC) at (657) 278-2064 or email us at employeetrainingcenter@fullerton.edu for further assistance.